Responsible Play & Support (NZ)
MoanaSandyGlow.com provides information only. Gambling involves risk and is intended for adults (18+) in New Zealand. If gambling stops being fun, seek help early.
Set limits before you play
- Budget: Only gamble what you can afford to lose; never use rent, bills, or food money.
- Time: Set a start/stop time and take regular breaks.
- Mindset: Don’t chase losses; outcomes are unpredictable and past results don’t guarantee future results.
- Impairment: Avoid gambling when stressed, tired, or under the influence of alcohol/drugs.
- Track: Keep a simple record of deposits/spend and time played.
Cool-off & self-exclusion
Most licensed operators and venues offer tools that can reduce harm. Availability and process vary by provider.
- Time-out / cool-off: Temporarily lock your account (hours/days/weeks).
- Deposit/spend limits: Set caps in advance; avoid raising limits in the moment.
- Self-exclusion: Request longer exclusions. For venues, ask staff about an exclusion order.
- Money blocks: Ask your bank about gambling transaction blocks or card controls (if offered).
- Device controls: Use screen-time settings, website/app blocks, and uninstall triggers.
Warning signs
- Gambling to escape stress, anxiety, or low mood.
- Spending more time/money than planned; hiding gambling from others.
- Borrowing money, missing bills, or selling items to gamble.
- Failed attempts to cut down; feeling restless/irritable when stopping.
- Arguments, relationship strain, work/study impacts.
Get help in New Zealand
Free, confidential support is available. If you or someone else is in immediate danger, call 111.
Suicide Crisis Helpline
Call: 0508 828 865
If you’re thinking about suicide or worried about someone else.
Regulator information